Terms of Service

Last updated: June 3, 2026

1. Acceptance of Terms

By accessing and using Ves ("the Service"), operated by Arranca IO LLC ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Ves is a secure handoff tool that allows users to create encrypted handoff pages containing credentials, documentation, and other assets. The Service uses zero-knowledge encryption, meaning data is encrypted in your browser before transmission.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and passphrase. You must provide accurate information when creating an account and keep your information up to date. You are responsible for all activities that occur under your account.

4. Zero-Knowledge Encryption and Data Recovery

Important: Due to our zero-knowledge encryption architecture, we cannot access, view, or recover your encrypted data. If you lose your passphrase, your encrypted data cannot be recovered by anyone, including us. You acknowledge and accept this limitation as a fundamental feature of the Service's security model.

You are solely responsible for securely storing your passphrases and ensuring you can access them when needed.

5. Acceptable Use

You agree not to use Ves to:

  • Violate any applicable laws or regulations
  • Store or transmit malicious code, viruses, or harmful content
  • Interfere with or disrupt the Service or its infrastructure
  • Share credentials or data you don't have authorization to share
  • Engage in any fraudulent, abusive, or illegal activity
  • Attempt to circumvent any security measures of the Service
  • Use the Service in any manner that could damage or impair the Service

6. Payment Terms

Paid subscriptions are billed monthly or annually as selected. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Arranca IO LLC and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any content you upload to the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. We do not warrant the accuracy or reliability of any information obtained through the Service.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ARRANCA IO LLC, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Loss of data due to lost or forgotten passphrases
  • Security breaches resulting from weak passphrases or compromised credentials

10. Indemnification

You agree to defend, indemnify, and hold harmless Arranca IO LLC and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in San Francisco, California.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15. Contact

For questions about these Terms, contact us at [email protected]